Competent, quick, reliable: support by the BTC ServiceDesk
In modern enterprises the IT system is the backbone of information management. With our powerful BTC computer centres at Oldenburg and Gütersloh, we enable cost-efficient outsourcing with a professional service that on request can extend to 24/7 on-call duty throughout the whole year. With our first and second level support, we will take care of operations and assume full responsibility for your system, including maintenance, trouble-shooting and further development. For early detection of attacks from outside and of faults we additionally use preventive system monitoring. As a SAP hosting partner, one of our system management focuses is SAP outsourcing.
We will also be glad to take care of your network management (LAN, WAN), desktop management and the operation of your systems in your own computer centre. Numerous manufacturer partnerships and authorisations ensure a high level of qualification of our staff.
Concentrate on your core business - we'll take care of smooth system operation.